Shipping policy

Last Updated: October 27, 2026
Currency: United States Dollar (USD)

Homedcraft, operated by HOMEDCRAFT LLC, provides standard shipping for eligible Wooden Night Light orders to selected destinations in North America, Europe, and Oceania.

This Shipping Policy explains our shipping destinations, processing times, transit times, estimated delivery times, shipping charges, free shipping thresholds, tracking, customs, damaged shipments, and other delivery related conditions.

1. Shipping Destinations

Homedcraft currently ships to the following destinations.

North America

United States

Canada

Europe

United Kingdom

France

Germany

Spain

Italy

Belgium

Portugal

Oceania

Australia

Shipping availability is confirmed during checkout.

If a destination is unavailable during checkout, Homedcraft may not currently offer standard shipping to that address.

2. Shipping Rates and Delivery Times

Delivery estimates are provided in business days and are not guaranteed arrival dates.

3. North America Shipping

Countries Covered: United States and Canada

Processing Time: 1–2 business days

Transit Time: 6–10 business days

Estimated Total Delivery: 7–12 business days

Standard Shipping: USD 14.99

Free Standard Shipping: Orders of USD 199 or more

4. Europe Shipping

Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal

Processing Time: 1–2 business days

Transit Time: 8–12 business days

Estimated Total Delivery: 9–14 business days

Standard Shipping: USD 19.99

Free Standard Shipping: Orders of USD 249 or more

5. Oceania Shipping

Country Covered: Australia

Processing Time: 1–2 business days

Transit Time: 10–14 business days

Estimated Total Delivery: 11–16 business days

Standard Shipping: USD 24.99

Free Standard Shipping: Orders of USD 299 or more

6. Order Processing Time

Orders are normally processed within:

1–2 business days after successful payment confirmation

Processing may include payment confirmation, order review, shipping address verification, inventory confirmation, product inspection, protective packaging, shipping label preparation, and carrier coordination.

Processing time occurs before carrier transit begins.

7. Business Days

Business days are generally Monday through Friday, excluding applicable public holidays.

Saturday, Sunday, and public holidays do not normally count toward standard processing time.

Carrier operating schedules may differ.

8. How Delivery Time Is Calculated

Estimated total delivery time is calculated as:

Processing Time + Transit Time = Estimated Total Delivery Time

For example, an order shipped to North America may require:

1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total

9. Free Standard Shipping

Free standard shipping applies when the eligible product subtotal reaches:

North America: USD 199 or more

Europe: USD 249 or more

Oceania: USD 299 or more

Unless otherwise stated, free shipping eligibility is calculated using the eligible product subtotal after discounts.

Taxes do not count toward the free shipping threshold.

Duties do not count toward the free shipping threshold.

Shipping charges do not count toward the free shipping threshold.

Separate orders cannot be combined.

Free shipping applies to standard shipping only.

10. Shipping Charges at Checkout

The shipping amount displayed during checkout is the amount that applies to the customer's order.

Customers should review the complete order summary before completing payment.

Homedcraft aims to keep shipping information consistent across the website, shopping cart, checkout, and applicable shipping settings.

11. Wooden Night Light Packaging

Wooden Night Lights may require protective packaging to reduce the risk of damage during transportation.

Depending on the product, packaging may include a product box, protective wrapping, foam, internal supports, protective inserts, accessory compartments, and an outer shipping carton.

Packaging methods may vary according to the individual product.

12. Multiple Package Shipments

Some multi item orders may be shipped in more than one package.

When this occurs, packages may have separate tracking numbers.

Tracking numbers may activate at different times.

Packages may travel through different carrier facilities and may arrive on different days.

Receiving one package does not automatically mean another package is missing.

13. Shipping Address Requirements

Customers are responsible for providing accurate and complete shipping information.

Please verify the recipient name, street address, apartment or unit number where applicable, city, state or province, ZIP or postal code, country, telephone number, and email address.

Incorrect or incomplete information may result in delivery delays, address correction charges, failed delivery, or return to sender.

14. Address Changes

If you notice an error in your shipping information, contact:

support@homedcraft.com

as soon as possible.

Please provide your order number, full name, original shipping address, and corrected shipping address.

Address changes cannot be guaranteed once fulfillment or carrier processing has begun.

15. Tracking Information

Tracking information may be provided after shipment where available.

A status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.

Tracking updates may occasionally be delayed during weekends, public holidays, carrier transfers, international handoffs, customs processing, or high volume shipping periods.

16. International Duties and Taxes

Orders shipped outside the United States may be subject to VAT, GST, import duties, brokerage charges, customs processing fees, or local carrier charges.

If Homedcraft collects a particular charge during checkout, it will be displayed before payment is completed.

Charges not collected by Homedcraft may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.

17. Customs Processing

International shipments may require customs clearance.

Customs processing is controlled by the applicable authorities and may extend estimated delivery times.

Homedcraft cannot guarantee customs clearance times.

Customers may be required to provide additional information directly to the carrier or customs authority where necessary.

18. Delivery Delays

Delivery may occasionally be delayed because of severe weather, natural disasters, public holidays, carrier congestion, transportation disruption, customs processing, remote delivery locations, incorrect shipping information, or failed delivery attempts.

A delayed shipment is not automatically considered lost.

19. Inspecting Your Shipment

Customers should inspect their Wooden Night Light reasonably soon after delivery.

Please check the outer packaging, protective materials, product condition, and included components or accessories.

If the product appears damaged, defective, incorrect, or materially incomplete, contact Homedcraft.

20. Damaged Shipments

If your Wooden Night Light arrives damaged, contact:

support@homedcraft.com

Please provide your order number, photograph of the shipping label, photographs of the outer packaging, photographs of internal protective packaging, clear photographs or video showing the damage, and a brief description of the issue.

Please keep the product and packaging until Homedcraft confirms the next step.

21. Missing Components

If a required component or accessory appears to be missing, please inspect the product box, protective inserts, internal compartments, and accessory packaging.

If something is still missing, contact Homedcraft.

Where practical, Homedcraft may send the missing component without requiring the complete Wooden Night Light to be returned.

22. Incorrect Product Received

If you receive a product, design, or variant different from the one shown on your order confirmation, contact Homedcraft as soon as reasonably possible.

Please avoid substantial use or permanent modification until the issue has been reviewed.

23. Package Marked Delivered but Not Received

If tracking shows Delivered but the package cannot be located, first check the entrance, reception area, mailroom, household members, neighbors, building management, and any carrier delivery notice or photograph.

If the shipment remains missing, contact Homedcraft with your order number and tracking information.

24. Lost Shipments

A delayed shipment is not automatically considered lost.

If the carrier officially confirms that a shipment was lost before delivery, Homedcraft may provide an eligible replacement or refund depending on the circumstances and product availability.

25. Returned to Sender Shipments

A shipment may be returned to sender because of an incorrect address, incomplete address, repeated failed delivery attempts, failure to collect the shipment, recipient refusal, restricted delivery access, or customs related issues.

After the shipment has been returned, Homedcraft will review the circumstances and determine the appropriate next step.

Additional return or reshipping charges may apply where legally permitted.

26. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically an approved cancellation, authorized return, or approved refund.

The shipment may need to be returned and reviewed before refund eligibility can be determined.

27. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Once an order has entered carrier processing, standard pre shipment cancellation may no longer be available.

Please review our Cancel My Order / Cancellation Policy.

28. Returns

Eligible returns after delivery are governed by our Return & Refund Policy.

Please contact Homedcraft before sending any product back.

Do not independently return products to the Homedcraft business address unless Homedcraft specifically provides that location as the approved return destination.

29. Business Address and Shipping Origin

Homedcraft's published business address is provided for business identification and customer contact purposes.

It should not automatically be treated as a warehouse, shipping origin, customer pickup location, or return processing location unless Homedcraft specifically confirms otherwise.

The fulfillment location applicable to an order may vary.

30. Consumer Rights

Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.

Where applicable law provides greater protection, the mandatory legal requirement takes priority.

31. Changes to This Shipping Policy

Homedcraft may update this Shipping Policy when shipping destinations, carrier arrangements, shipping rates, free shipping thresholds, processing times, estimated delivery times, business operations, or legal requirements change.

The Last Updated date will be revised when an updated version is published.

32. Contact Homedcraft

For questions about shipping, tracking, delivery, damaged products, missing packages, or address corrections, contact:

HOMEDCRAFT LLC

Brand: Homedcraft

Business Address:
2760 JORDAN LN NW
HUNTSVILLE, AL 35816-1016
United States

Phone: +1 (904) 318-8712

Email: support@homedcraft.com

Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time

For an existing shipment, please include your Order ID and tracking number whenever available.