Terms of service
Last Updated: October 27, 2026
Currency: United States Dollar (USD)
Welcome to Homedcraft, an online retail store operated by HOMEDCRAFT LLC and focused on Wooden Night Lights.
These Terms of Service apply when you visit our website, browse products, place an order, make a payment, request shipping assistance, cancel an order, submit a return or refund request, contact customer support, or otherwise use Homedcraft services.
By accessing the Homedcraft website or completing a purchase, you agree to these Terms and the related policies published on our website.
1. Business Information
Business: HOMEDCRAFT LLC
Brand: Homedcraft
Business Address:
2760 JORDAN LN NW
HUNTSVILLE, AL 35816-1016
United States
Phone: +1 (904) 318-8712
Email: support@homedcraft.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time
The business address listed above should not automatically be treated as a public showroom, walk in retail location, customer pickup point, shipping warehouse, or return processing location unless Homedcraft specifically confirms otherwise.
2. Products
Homedcraft primarily sells Wooden Night Lights.
Individual product pages may provide information regarding dimensions, materials, finish, lighting features, power method, controls, included components, accessories, price, and other product specific details.
Customers should carefully review the applicable product page before placing an order.
3. Product Information
Homedcraft makes reasonable efforts to provide accurate product information.
Actual appearance may vary slightly because of photography, room lighting, camera exposure, screen brightness, monitor calibration, mobile device settings, viewing angle, or natural material variation.
If a product is materially different from its listing, customers may contact Homedcraft for review.
4. Lighting Appearance
The perceived brightness, tone, and visual effect of a Wooden Night Light may vary depending on the environment where it is used.
Room lighting, wall color, nearby furniture, surrounding surfaces, viewing distance, and time of day may influence how the light appears.
Product photography should therefore be considered together with written specifications.
5. Natural Material Variation
Where natural wood or another naturally variable material is used, individual products may show reasonable differences in grain, tone, texture, knots, natural markings, or surface patterns.
Such variation is not automatically considered a defect when it is consistent with the material and product description.
6. Power and Product Features
Power methods and operating features may vary by product.
Depending on the individual Wooden Night Light, specifications may include charging requirements, cable type, adapter information, lighting modes, controls, remote controls, or other features.
Customers should not assume that every Homedcraft product includes the same functions or accessories.
The individual product page should be used as the primary reference.
7. Included Components
Included components vary by product.
Depending on the applicable listing, an order may include the Night Light, base, cable, adapter where specified, remote control where specified, instructions, mounting components, or other accessories.
Only components specifically identified as included should be assumed to form part of the purchase.
8. Eligibility to Purchase
By placing an order, customers confirm that they are legally capable of entering into the transaction under applicable law.
Customers also confirm that the information provided during checkout is accurate and that they are authorized to use the selected payment method.
9. Customer Information
Customers are responsible for providing accurate and complete information during checkout.
This may include full name, email address, telephone number, billing address, shipping address, and information required by the selected payment method.
Incorrect or incomplete information may result in payment failure, additional verification, fulfillment delays, shipping delays, failed delivery, or return to sender.
10. Prices
All prices are displayed in:
United States Dollars (USD)
Prices may change before an order is placed.
The price displayed during checkout normally applies to the transaction except where an obvious technical or pricing error occurs.
11. Pricing Errors
If Homedcraft identifies an obvious material pricing or checkout error before fulfillment, we may contact the customer, correct the error, offer the option to proceed, cancel the affected order, or refund the eligible amount.
Homedcraft will not intentionally replace the confirmed transaction price with a materially different amount without addressing the issue.
12. Payment Methods
Homedcraft accepts the payment methods displayed during checkout.
Depending on availability, these may include major credit cards, major debit cards, PayPal where available, and other supported online payment methods.
Only methods actually displayed during checkout should be considered available.
Please review our Payment Methods Policy for additional information.
13. Payment Authorization
Submitting an order does not guarantee payment approval.
A transaction may be declined because of incorrect payment information, billing address mismatch, expired payment method, insufficient funds, bank restrictions, international transaction restrictions, incomplete authentication, or fraud prevention controls.
Homedcraft cannot override decisions made by independent banks or payment providers.
14. Payment Security
Sensitive payment credentials may be processed directly by third party payment providers.
Customers should not send complete credit or debit card numbers, CVV or CVC codes, banking passwords, payment account passwords, or one time authentication codes through ordinary email.
15. Order Confirmation
After successful checkout, customers may receive an order confirmation email.
Please review the confirmation carefully.
If you notice an error involving the product, design, color, variant, quantity, recipient name, shipping address, or other order information, contact Homedcraft as soon as possible.
Receiving an order confirmation does not mean that the Wooden Night Light has already shipped.
16. Order Acceptance
Homedcraft may hold, decline, or cancel an order for legitimate reasons.
These may include failed payment, payment verification problems, suspected fraud, unauthorized transactions, product unavailability, unsupported delivery addresses, significant pricing errors, incomplete order information, technical errors, or inability to fulfill the order.
If Homedcraft cancels a paid order that cannot be fulfilled, the eligible amount will be returned to the original payment method.
17. Order Changes
If you need to change the recipient name, shipping address, telephone number, product, design, color, variant, or quantity, contact Homedcraft as soon as possible.
Changes are not guaranteed once fulfillment has begun.
18. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
A cancellation becomes effective only after Homedcraft confirms it in writing.
Homedcraft does not charge a standard cancellation fee for an eligible cancellation approved before shipment.
Please review our Cancel My Order / Cancellation Policy for complete terms.
19. Order Processing
Orders are normally processed within:
1 to 2 business days
Processing may include payment confirmation, order review, address verification, inventory confirmation, product inspection, protective packaging, shipping label preparation, and carrier coordination.
Processing time occurs before carrier transit begins.
20. Shipping Destinations
Homedcraft currently ships to selected destinations in North America, Europe, and Oceania.
North America
United States
Canada
Europe
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Oceania
Australia
Shipping availability is confirmed during checkout.
21. Shipping Rates
North America
Standard Shipping: USD 14.99
Free Standard Shipping: Orders of USD 199 or more
Europe
Standard Shipping: USD 19.99
Free Standard Shipping: Orders of USD 249 or more
Oceania
Standard Shipping: USD 24.99
Free Standard Shipping: Orders of USD 299 or more
The shipping amount displayed during checkout is the amount that applies to the transaction.
22. Estimated Delivery Times
Estimated total delivery times, including processing, are:
North America: 7 to 12 business days
Europe: 9 to 14 business days
Oceania: 11 to 16 business days
Delivery estimates are not guaranteed arrival dates.
Please review our Shipping Policy for complete shipping information.
23. Delivery Delays
Delivery may occasionally be affected by severe weather, natural disasters, public holidays, carrier congestion, transportation disruption, customs processing, remote delivery areas, incorrect shipping information, or failed delivery attempts.
A delayed shipment is not automatically considered lost.
24. International Taxes and Duties
International orders may be subject to VAT, GST, import duties, brokerage charges, customs processing fees, or other destination related charges.
Where Homedcraft collects a particular charge during checkout, it will be displayed before payment is completed.
Charges not collected by Homedcraft may be collected separately by the carrier, customs authority, brokerage provider, or applicable government agency.
25. Tracking
Tracking information may be provided after shipment where available.
A status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.
Tracking updates may occasionally be delayed during weekends, public holidays, carrier transfers, international transit, or customs processing.
26. Shipping Origin and Fulfillment
Homedcraft's published business address is provided for business identification and customer contact purposes.
It should not automatically be treated as the shipping origin, warehouse, customer pickup point, or return processing location unless Homedcraft specifically confirms otherwise.
The fulfillment location applicable to an order may vary.
27. Damaged, Defective, or Incorrect Products
If a Wooden Night Light arrives damaged, defective, incorrect, or materially incomplete, contact:
Please provide the order number, description of the issue, photos or video where relevant, packaging photos where applicable, and a shipping label photo where useful.
Please keep the product and packaging until Homedcraft confirms the next step.
28. Return Window
Customers may request an eligible return within:
30 calendar days from the carrier confirmed delivery date
Return authorization is required before sending a product back.
Please review our Return & Refund Policy for complete conditions.
29. Change of Mind Returns
For an eligible change of mind return, the Wooden Night Light should generally be unused or only reasonably inspected, clean, unmodified, complete, free from customer caused damage, returned with all included components and accessories, and securely packaged.
Reasonable unpacking and inspection do not automatically make a product ineligible.
30. Return Shipping Costs
For eligible change of mind returns:
The customer is responsible for return shipping costs.
For verified products that are damaged, defective, incorrect, or materially incomplete because of a Homedcraft fulfillment error:
Homedcraft covers reasonable authorized return shipping costs.
31. No Restocking Fee
Homedcraft does not charge a standard restocking fee for eligible authorized returns.
A reasonable refund adjustment may apply where legally permitted if a returned product has customer caused damage, missing components, missing accessories, significant modification, or another condition that materially reduces its value.
32. Refund Processing
After an eligible return has been received, inspected, and approved, Homedcraft normally submits the refund within:
7 business days after return approval
The customer's bank or payment provider may require additional time before the refund appears.
33. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
Refunds are processed in:
United States Dollars (USD)
Refunds generally cannot be redirected to another card, another person's account, an unrelated bank account, or another unrelated payment method.
34. Original Shipping Charges
For a standard change of mind return:
Original outbound shipping charges are generally nonrefundable.
If the return is caused by a verified damaged product, defective product, incorrect product, or Homedcraft fulfillment error, eligible standard outbound shipping charges may be refunded where appropriate.
35. Exchanges
Homedcraft does not offer standard direct exchanges.
If you want another Wooden Night Light, design, color, or variant, please return the original eligible product and place a separate order.
A replacement provided because of verified damage, defect, incorrect shipment, or missing components is not considered a standard exchange.
36. Product Use
Customers should use Wooden Night Lights according to the product information and instructions supplied with the applicable item.
Using incompatible power accessories, unauthorized modification, improper installation, or misuse may damage the product and may affect eligibility for change of mind returns or other remedies where legally permitted.
This does not remove rights relating to products that were defective or materially misdescribed when delivered.
37. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically an approved cancellation, authorized return, or approved refund.
Carrier return charges may apply where legally permitted.
38. Website Use
Customers may not use the Homedcraft website to commit fraud, submit unauthorized payments, attempt unauthorized access, introduce malicious software, abuse promotions, submit false information, abuse return or refund procedures, interfere with website operation, or engage in unlawful activity.
Homedcraft may restrict access where there is reasonable evidence of fraud, abuse, or security risk.
39. Intellectual Property
Unless otherwise stated, website materials are owned by or licensed to Homedcraft or HOMEDCRAFT LLC.
These materials may include the Homedcraft brand name, logo, product descriptions, website text, product images, graphics, videos, and original content.
Protected content may not be commercially copied, reproduced, modified, distributed, or used without authorization except where permitted by applicable law.
40. Customer Reviews and Submitted Content
If Homedcraft allows customers to submit reviews, photographs, videos, comments, or other content, customers should only submit material they own or are authorized to share.
Submitted content must not knowingly be unlawful, fraudulent, misleading, defamatory, infringing, abusive, harmful, or spam.
Homedcraft may remove content that violates these Terms or applicable law.
41. Privacy
Our Privacy Policy explains how Homedcraft may collect, use, disclose, retain, and protect personal information.
Customers should review that policy before submitting personal information through the website.
42. Third Party Services
Homedcraft may use third party providers for payment processing, shipping, website hosting, security, fraud prevention, analytics, and customer support.
These providers may have their own terms and privacy practices.
Homedcraft does not control all independent activities performed by third party providers.
43. Website Accuracy
Homedcraft makes reasonable efforts to keep website information accurate.
Occasional errors may occur involving product descriptions, dimensions, materials, lighting features, prices, availability, images, shipping information, or website functionality.
If a material error affects an order, Homedcraft may contact the customer and provide an appropriate resolution.
44. Website Availability
Homedcraft does not guarantee that the website will operate without interruption at all times.
Temporary interruptions may occur because of maintenance, hosting problems, software updates, security work, internet outages, payment provider outages, or other technical issues.
45. Fraud and Abuse
Homedcraft may investigate activity that reasonably appears to involve fraudulent purchases, unauthorized payments, false damage claims, false refund claims, return of a different product, promotion abuse, chargeback abuse, or website attacks.
Nothing in this section prevents customers from making legitimate product, payment, return, refund, or consumer rights claims.
46. Limitation of Liability
To the maximum extent permitted by applicable law, Homedcraft and HOMEDCRAFT LLC will not be responsible for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
47. Events Outside Our Reasonable Control
Homedcraft is not responsible for delays or failures caused by circumstances outside our reasonable control.
These may include natural disasters, severe weather, carrier disruption, customs delays, government action, labor disruption, public emergencies, transportation failures, internet outages, or service provider interruptions.
Where practical, Homedcraft will take reasonable steps to communicate relevant information regarding an affected order.
48. Consumer Rights
Nothing in these Terms is intended to remove or restrict mandatory consumer rights.
Customers may have additional rights depending on their state, province, country, or jurisdiction.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
49. Relationship With Other Policies
These Terms should be read together with our:
Shipping Policy
Payment Methods Policy
Cancel My Order / Cancellation Policy
Return & Refund Policy
Privacy Policy
If another policy contains more specific terms for a particular issue, that policy applies to that issue, subject to applicable law.
50. Changes to These Terms
Homedcraft may update these Terms when products, website functionality, shipping arrangements, shipping rates, payment methods, return procedures, business practices, or legal requirements change.
The Last Updated date will be revised when a new version is published.
51. Contact Homedcraft
For questions about these Terms, Wooden Night Lights, orders, payments, shipping, cancellations, returns, refunds, or other customer service matters, contact:
HOMEDCRAFT LLC
Brand: Homedcraft
Business Address:
2760 JORDAN LN NW
HUNTSVILLE, AL 35816-1016
United States
Phone: +1 (904) 318-8712
Email: support@homedcraft.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Central Time
For an existing order, please include your Order ID whenever available.
Please do not send complete card numbers, CVV codes, banking passwords, payment account passwords, or one time authentication codes by email.